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List five cultural differences that can impact guest interactions.
Why is it important for leaders to participate in professional development?
Name two major reasons managers should respect and value diversity in the workplace.
Name one way a restaurant might prepare for a group of travelers from Asian countries?
Why is it important that every manager strive to be a good leader?
Stewart is a dishwasher at the university cafeteria. Today, he attended a meeting with other employees, supervisors, and managers to define goals for meeting guest needs during high volume times. What type of structure does this company use?
How does a manager showing appreciation for his employees’ work and accomplishments increase productivity?
How can managers get employees involved in meeting the needs of international guests?