Skip to content
3A Learning
  • Schools
  • Employers
  • Demos
  • Blog
  • Forums
  • Support
  • Contact
  • zh_CN简体中文
  • en_CAEnglish
Account Login
3A Learning

HOMP: Hospitality Management

Current Status
Not Enrolled
Price
Closed
Get Started
This course is currently closed

Course Content

Expand All
Unit 1: Introduction to Leadership and Management
Chapter 1 – Preparing for a Leadership Career 2 Topics | 2 Quizzes
Expand
Lesson Content
0% Complete 0/2 Steps
2-1.1 Management Careers in Hospitality
2-1.2 Hospitality Managers
2-Chapter 1 Quiz [HM]
2-Chapter 1 Essay Questions [HM]
Chapter 2 – Hospitality and Tourism Leadership 3 Topics | 2 Quizzes
Expand
Lesson Content
0% Complete 0/3 Steps
2-2.1 Leadership Styles
2-2.2 Professional Development
2-2.3 The Benefits of Diversity
2-Chapter 2 Quiz [HM]
2-Chapter 2 Essay Questions [HM]
Unit 2: Hospitality Leadership Skills
Chapter 3 – Leadership and the Guest Cycle 2 Topics | 2 Quizzes
Expand
Lesson Content
0% Complete 0/2 Steps
2-3.1 Exceptional Guest Service
2-3.2 The Highest Level of Guest Service
2-Chapter 3 Quiz [HM]
2-Chapter 3 Essay Questions [HM]
Chapter 4 – Managing the Guest Experience 2 Topics | 2 Quizzes
Expand
Lesson Content
0% Complete 0/2 Steps
2-4.1 Managing the Guest Experience
2-4.2 Guest Service Measurement
2-Chapter 4 Quiz [HM]
2-Chapter 4 Essay Questions [HM]
Chapter 5 – Leadership, Employees and Communication 3 Topics | 2 Quizzes
Expand
Lesson Content
0% Complete 0/3 Steps
2-5.1 Effective Communication
2-5.2 Orientation
2-5.3 The Difference between Publicity and Public Relations
2-Chapter 5 Quiz [HM]
2-Chapter 5 Essay Questions [HM]
Unit 3: Operational Leadership
Chapter 6 – Front Office Leadership 2 Topics | 2 Quizzes
Expand
Lesson Content
0% Complete 0/2 Steps
2-6.1 Leadership
2-6.2 The Front Office Manager
2-Chapter 6 Quiz [HM]
2-Chapter 6 Essay Questions [HM]
Chapter 7 – Managing Housekeeping Operations 2 Topics | 2 Quizzes
Expand
Lesson Content
0% Complete 0/2 Steps
2-7.1 The Business of Housekeeping
2-7.2 The Expenses of the Housekeeping Department
2-Chapter 7 Quiz [HM]
2-Chapter 7 Essay Questions [HM]
Chapter 8 – Leadership and Facilities Management 2 Topics | 2 Quizzes
Expand
Lesson Content
0% Complete 0/2 Steps
2-8.1 Facilties Management
2-8.2 Energy Management
2-Chapter 8 Quiz [HM]
2-Chapter 8 Essay Questions [HM]
Unit 4: Managing Food and Beverage Operations
Chapter 9 – Food and Beverage Leadership 3 Topics | 2 Quizzes
Expand
Lesson Content
0% Complete 0/3 Steps
2-9.1 Food & Beverage Operations
2-9.2 Purchasing Supplies & Equipment
2-9.3 Food Choices
2-Chapter 9 Quiz [HM]
2-Chapter 9 Essay Questions [HM]
Chapter 10 – Managing Banquets and Catered Events 2 Topics | 2 Quizzes
Expand
Lesson Content
0% Complete 0/2 Steps
2-10.1 Managing Banquets
2-10.2 Types of Banquets and Catering Services
2-Chapter 10 Quiz [HM]
2-Chapter 10 Essay Questions [HM]
Unit 5: Managing Business Operations
Chapter 11 – Human Resources 2 Topics | 2 Quizzes
Expand
Lesson Content
0% Complete 0/2 Steps
2-11.1 Human Resources
2-11.2 Managing Compensations & Benefits
2-Chapter 11 Quiz [HM]
2-Chapter 11 Essay Questions [HM]
Chapter 12 – Managing Operational Finance 2 Topics | 2 Quizzes
Expand
Lesson Content
0% Complete 0/2 Steps
2-12.1 Managing Operational Finance
2-12.2 The Master Plan
2-Chapter 12 Quiz [HM]
2-Chapter 12 Essay Questions [HM]
Unit 6: Sales and Marketing
Chapter 13 – Marketing 2 Topics | 2 Quizzes
Expand
Lesson Content
0% Complete 0/2 Steps
2-13.1 Marketing & Sales
2-13.2 Making the Most of Marketing
2-Chapter 13 Quiz [HM]
2-Chapter 13 Essay Questions [HM]
Chapter 14 – Sales 2 Topics | 2 Quizzes
Expand
Lesson Content
0% Complete 0/2 Steps
2-14.1 The Sales Team
2-14.2 Global Audiences
2-Chapter 14 Quiz [HM]
2-Chapter 14 Essay Questions [HM]
Unit 7: Safety and Security
Chapter 15 – Safety 2 Topics | 2 Quizzes
Expand
Lesson Content
0% Complete 0/2 Steps
2-15.1 Safety
2-15.2 Managing Risk
2-Chapter 15 Quiz [HM]
2-Chapter 15 Essay Questions [HM]
Chapter 16 – Security 2 Topics | 2 Quizzes
Expand
Lesson Content
0% Complete 0/2 Steps
2-16.1 Security
2-16.2 The Emergency Management Plan
2-Chapter 16 Quiz [HM]
2-Chapter 16 Essay Questions [HM]
Chinese – 2-Chapter 3 Quiz [HOMP2]
2-Chapter 2 Quiz [HOMP2]
2-Chapter 1 Quiz [HM]
CHINESE-2-Chapter 1 Quiz [HOMP2]
Chinese – 2-Chapter 10 Quiz [HOMP2]
Chinese – 2-Chapter 6 Quiz [HOMP2]
Chinese – 2-Chapter 10 Essay Questions [HOMP2]
CHINESE-2-Chapter 1 Essay Questions [HOMP2]
2-Chapter 2 Essay Questions [HOMP2]
Chinese – 2-Chapter 3 Essay Questions [HOMP2]
2-Chapter 1 Essay Questions [HM]
Chinese – 2-Chapter 6 Essay Questions [HOMP2]
Chinese – 2-Chapter 4 Quiz [HOMP2]
2-Chapter 2 Quiz [HM]
Chinese – 2-Chapter 7 Quiz [HOMP2]
Chinese – 2-Chapter 7 Essay Questions [HOMP2]
2-Chapter 2 Essay Questions [HM]
Chinese – 2-Chapter 4 Essay Questions [HOMP2]
chinese – 2-Chapter 5 Quiz [HOMP2]
2-Chapter 3 Quiz [HM]
Chinese – 2-Chapter 8 Quiz [HOMP2]
Chinese – 2-Chapter 8 Essay Questions [HOMP2]
2-Chapter 3 Essay Questions [HM]
chinese – 2-Chapter 5 Essay Questions [HOMP2]
2-Chapter 4 Quiz [HM]
Chinese – 2-Chapter 9 Quiz [HOMP2]
Chinese – 2-Chapter 9 Essay Questions [HOMP2]
2-Chapter 4 Essay Questions [HM]
2-Chapter 5 Quiz [HM]
2-Chapter 5 Essay Questions [HM]
Chinese – 2-Chapter 11 Quiz [HOMP2]
2-Chapter 6 Quiz [HM]
Chinese – 2-Chapter 11 Essay Questions [HOMP2]
2-Chapter 6 Essay Questions [HM]
Chinese – 2-Chapter 12 Quiz [HOMP2]
2-Chapter 7 Quiz [HM]
Chinese – 2-Chapter 12 Essay Questions [HOMP2]
2-Chapter 7 Essay Questions [HM]
Chinese – 2-Chapter 13 Quiz [HOMP2]
2-Chapter 8 Quiz [HM]
Chinese – 2-Chapter 13 Essay Questions [HOMP2]
2-Chapter 8 Essay Questions [HM]
Chinese – 2-Chapter 14 Quiz [HOMP2]
2-Chapter 9 Essay Questions [HM]
Chinese – 2-Chapter 14 Essay Questions [HOMP2]
Chinese – 2-Chapter 15 Quiz [HOMP2]
2-Chapter 10 Quiz [HM]
Chinese – 2-Chapter 15 Essay Questions [HOMP2]
2-Chapter 10 Essay Questions [HM]
Chinese – 2-Chapter 16 Quiz [HOMP2]
2-Chapter 11 Quiz [HM]
2-Chapter 11 Essay Questions [HM]
Chinese – 2-Chapter 16 Essay Questions [HOMP2]
2-Chapter 12 Quiz [HM]
2-Chapter 12 Essay Questions [HM]
2-Chapter 13 Quiz [HM]
2-Chapter 13 Essay Questions [HM]
2-Chapter 14 Quiz [HM]
2-Chapter 14 Essay Questions [HM]
2-Chapter 15 Quiz [HM]
2-Chapter 15 Essay Questions [HM]
2-Chapter 16 Quiz [HM]
2-Chapter 16 Essay Questions [HM]

© 2022 3A Learning  · 琼ICP备2021000451号-2

  • Company
  • Contact
  • Privacy
  • Terms
  • Credits
  • zh_CN简体中文
  • en_CAEnglish
  • Log In
  • Schools
  • Employers
  • Demos
  • Blog
  • Forums
  • Support
  • Contact
  • zh_CN简体中文
  • en_CAEnglish
Account Login
  • Log In
Search
Search