This is a FREE companion course for textbook users who are NOT enrolled in a class that offers certification.
The 3A Hospitality English Certification Program focuses on international service standards, and the English needed to create the best impression when working on a resort property or in an executive hotel. The program emphasizes cultural awareness and use of “polite speech” to appropriately deal with guests from around the world.
Certification holders learn how to speak the right English while delivering the right service at the right time.
Course Content
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