• Skip to primary navigation
  • Skip to main content
3A酒店课程

3A酒店课程

Awareness. Attitude. Adaptability

  • Login
  • Register
  • Solutions
    • Schools
    • Employers
    • Learners
    • Learning Management
    • Certification
  • Demos
  • Forums
  • Blog
  • Support
  • Contact Us
  • zh_CN简体中文
  • en_CAEnglish

3A Hospitality English FREE

Current Status
Not Enrolled
Price
FREE
Get Started
Take this Course

This is a FREE companion course for textbook users who are NOT enrolled in a class that offers certification.

The 3A Hospitality English Certification Program focuses on international service standards, and the English needed to create the best impression when working on a resort property or in an executive hotel. The program emphasizes cultural awareness and use of “polite speech” to appropriately deal with guests from around the world.

Certification holders learn how to speak the right English while delivering the right service at the right time.

Course Content

Expand All
[01] Cultural Differences 3 Exercises Sample Unit
Expand
Unit Content
0% Complete 0/3 Steps
1-7 Vocabulary match
Unit 01 Summary
Unit 01 Vocabulary
[02] Stereotypes 3 Exercises Sample Unit
Expand
Unit Content
0% Complete 0/3 Steps
2-10 Sentence scramble
Unit 02 Summary
Unit 02 Vocabulary
[03] International Service Expectations 3 Exercises Sample Unit
Expand
Unit Content
0% Complete 0/3 Steps
Countries & Peoples
Unit 03 Summary
Unit 03 Vocabulary
[04] Nonverbal Communication 3 Exercises
Expand
Unit Content
0% Complete 0/3 Steps
4-9 Vocabulary match
Unit 04 Summary
Unit 04 Vocabulary
[05] Conscious Communication 3 Exercises
Expand
Unit Content
0% Complete 0/3 Steps
5-5 Sentence scramble
Unit 05 Summary
Unit 05 Vocabulary
[06] Connecting with Guests 3 Exercises
Expand
Unit Content
0% Complete 0/3 Steps
6-4 Vocabulary match
Unit 06 Summary
Unit 06 Vocabulary
[07] The Language of Hospitality 3 Exercises
Expand
Unit Content
0% Complete 0/3 Steps
7-8 Find the stress
Unit 07 Summary
Unit 07 Vocabulary
[08] Amenities & Attractions 3 Exercises
Expand
Unit Content
0% Complete 0/3 Steps
8-10 Listening [Audio]
Unit 08 Summary
Unit 08 Vocabulary
[09] The Guest Cycle 3 Exercises
Expand
Unit Content
0% Complete 0/3 Steps
9-4 Vocabulary match
Unit 09 Summary
Unit 09 Vocabulary
[10] Exceeding Expectations 3 Exercises
Expand
Unit Content
0% Complete 0/3 Steps
10-2 What’s in the picture?
Unit 10 Summary
Unit 10 Vocabulary
[11] Requests & Recommendations 3 Exercises
Expand
Unit Content
0% Complete 0/3 Steps
Chinese attractions
Unit 11 Summary
Unit 11 Vocabulary
[12] Complaint Management 3 Exercises
Expand
Unit Content
0% Complete 0/3 Steps
12-8 Sentence scramble
Unit 12 Summary
Unit 12 Vocabulary

Copyright © 2021 3A Learning · 琼ICP备2021000451号-2

  • Privacy
  • Terms
  • Contact
  • Credits
  • zh_CN简体中文
  • en_CAEnglish
  • Login